MEMBANGUN BUDAYA INOVASI DIGITAL: STUDI KASUS PELATIHAN TEKNOLOGI DI RUMAH SAKIT SWASTA
Keywords:
Literasi Digital, Perilaku Kerja Inovatif,, Rumah Sakit, Industri 4.0Abstract
Penelitian ini bertujuan menganalisis pengaruh pelatihan teknologi digital (Cloud Computing dan AI) terhadap literasi digital dan perilaku kerja inovatif di kalangan staf rumah sakit. Menggunakan metode kuantitatif dengan desain eksperimen semu, 62 tenaga kesehatan dibagi menjadi kelompok intervensi (pelatihan) dan kontrol. Hasil menunjukkan pelatihan meningkatkan DL pada aspek penggunaan teknologi untuk menghasilkan artefak, pencarian dan evaluasi informasi web, serta kolaborasi melalui Cloud Computing. Namun, pelatihan tidak meningkatkan IWB karena faktor kontekstual dan individual seperti tekanan kerja, keterbatasan waktu, perbedaan generasi, dan infrastruktur yang kurang memadai. Penelitian ini menekankan pentingnya pendekatan holistik dalam pelatihan teknologi digital, yang mempertimbangkan kesiapan individu, dukungan manajerial, dan kondisi lingkungan kerja untuk memaksimalkan dampak pelatihan dan mendorong inovasi.
References
W. Ng, “Can we teach digital natives digital literacy?,” Comput Educ, vol. 59, no. 3, pp. 1065–1078, Nov. 2012, doi: 10.1016/j.compedu.2012.04.016.
E. B. Jones and M. F. Furukawa, “Adoption And Use Of Electronic Health Records Among Federally Qualified Health Centers Grew Substantially During 2010–12,” Health Aff, vol. 33, no. 7, pp. 1254–1261, Jul. 2014, doi: 10.1377/hlthaff.2013.1274.
A. Kuek and S. Hakkennes, “Healthcare staff digital literacy levels and their attitudes towards information systems,” Health Informatics J, vol. 26, no. 1, pp. 592–612, Mar. 2020, doi: 10.1177/1460458219839613.
J. De Jong and D. Den Hartog, “Measuring Innovative Work Behaviour,” Creativity and Innovation Management, vol. 19, no. 1, pp. 23–36, Mar. 2010, doi: 10.1111/j.1467-8691.2010.00547.x.
I. Alshahrani, O. Al-Jayyousi, F. Aldhmour, and T. Alderaan, “Towards understanding the influence of innovative work behavior on healthcare organizations’ performance: the mediating role of transformational leaders,” Arab Gulf Journal of Scientific Research, vol. 42, no. 1, pp. 198–216, Jan. 2024, doi: 10.1108/AGJSR-09-2022-0167.
M.-P. Gagnon et al., “Systematic Review of Factors Influencing the Adoption of Information and Communication Technologies by Healthcare Professionals,” J Med Syst, vol. 36, no. 1, pp. 241–277, Feb. 2012, doi: 10.1007/s10916-010-9473-4.
P. Reddy, B. Sharma, and K. Chaudhary, “Digital Literacy,” Int J Technoethics, vol. 11, no. 2, pp. 65–94, Jul. 2020, doi: 10.4018/IJT.20200701.oa1.
Y. Eshet, “Digital Literacy: A Conceptual Framework for Survival Skills in the Digital era,” Journal of Educational Multimedia and Hypermedia, vol. 13, no. 1, pp. 93–106, 2004.
H. Santoso, S. B. Abdinagoro, and M. Arief, “The Role of Digital Literacy in Supporting Performance Through Innovative Work Behavior: The Case of Indonesia’s Telecommunications Industry,” International Journal of Technology, vol. 10, no. 8, p. 1558, Dec. 2019, doi: 10.14716/ijtech.v10i8.3432.
A. Pilav-Velić, M. Černe, P. Trkman, S. I. Wong, and A. K. Abaz, “Digital or Innovative: understanding ‘Digital Literacy – Practice – Innovative Work Behavior’ Chain,” South East European Journal of Economics and Business, vol. 16, no. 1, pp. 107–119, Jun. 2021, doi: 10.2478/jeb-2021-0009.
H. Tinmaz, Y.-T. Lee, M. Fanea-Ivanovici, and H. Baber, “A systematic review on digital literacy,” Smart Learning Environments, vol. 9, no. 1, p. 21, Dec. 2022, doi: 10.1186/s40561-022-00204-y.
E. Irfan, Y. Ali, and M. Sabir, “Analysing role of businesses’ investment in digital literacy: A case of Pakistan,” Technol Forecast Soc Change, vol. 176, p. 121484, Mar. 2022, doi: 10.1016/j.techfore.2022.121484.
F. Frate and D. Bido, “Autonomy, motivation, knowledge and individual absorptive capacity as promoters of innovative behavior at work,” RAUSP Management Journal, vol. 59, no. 3, pp. 212–228, Oct. 2024, doi: 10.1108/RAUSP-12-2022-0260.
Sopiah, E. M. Sangadji, and M. I. Islami, “Does Flexible Human Resource Management Promote Firm Innovativeness? The Mediating Role of Innovative Work Behavior and Organizational Learning Capability,” Quality-Access to Success, vol. 25, no. 198, Aug. 2023, doi: 10.47750/QAS/25.198.14.
O. Janssen, “Job demands, perceptions of effort‐reward fairness and innovative work behaviour,” J Occup Organ Psychol, vol. 73, no. 3, pp. 287–302, Sep. 2000, doi: 10.1348/096317900167038.
Divya and M. Narwal, “Digital Distractions in the Workplace: Exploring Cyberloafing Impact on Employee Behaviour and Innovation,” Virtual Economics, vol. 6, no. 4, Dec. 2023, doi: 10.34021/ve.2023.06.04(1).
F. P. Sary, N. Dudija, and M. Moslem, “Do Digital Competency and Self-Leadership Influence Teachers’ Innovative Work Behavior?,” European Journal of Educational Research, vol. volume-12-2023, no. volume-12-issue-3-july-2023, pp. 1449–1463, Jul. 2023, doi: 10.12973/eu-jer.12.3.1449.
H. Sanhokwe, W. T. Chinyamurindi, and J. Muzurura, “Decent Work And Innovative Work Behaviour: The Mediating Roles Of Organisational Learning And Work Engagement,” International Journal of Innovation Management, vol. 27, no. 03n04, May 2023, doi: 10.1142/S1363919623500214.
N. A. Jogezai and F. A. Baloch, “Native, addict, innovator: young teachers’ digital competence in the post-COVID-19 instructional era,” International Journal of Educational Management, vol. 37, no. 6/7, pp. 1382–1400, Dec. 2023, doi: 10.1108/IJEM-03-2023-0148.
S. U. Park and S. Y. Choi, “Effects of Critical Thinking Disposition, Digital Literacy, and Nursing Informatics Competence on the Competency in Evidence-Based Practice among Clinical Nurses,” Journal of Korean Clinical Nursing Research, vol. 30, no. 1, pp. 1–10, 2024.
R. T. S. Hariyati et al., “Digital nursing promotion has increased ethics digital literacy: Program improvement,” F1000Res, vol. 13, p. 366, Apr. 2024, doi: 10.12688/f1000research.139211.1.
B. V. Macalindin, H. F. Ahmed, R. M. Granaghan, and D. Goodfellow, “Improving nurses’ digital literacy and engagement with digital workflows through a data-driven education model,” Nurs Manage, vol. 31, no. 3, pp. 20–26, Jun. 2024, doi: 10.7748/nm.2023.e2113.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Lovelia Sukamtini , Yoke Pribadi Kornarius , Angela Caroline , Agus Gunawan
This work is licensed under a Creative Commons Attribution 4.0 International License.
