PENGARUH ROLE CONFLICT, ROLE AMBIGUITY DAN ROLE OVERLOAD TERHADAP WORK STRESS DAN CYBERLOAFING BEHAVIOR
DOI:
https://doi.org/10.33758/mbi.v18i6.551Keywords:
role conflict, role ambiguity, role overload, work stress, cyberloafing behaviorAbstract
Penelitian ini berangkat dari masalah penelitian tentang factor role conflict, role ambiguity, serta role overload memberikan pengaruh yang belum konklusif dalam menjelaskan cyberloafing behavior. Oleh karena itu, penelitian ini dilakukan untuk mengetahu pengaruh factor role conflict, role ambiguity, serta role overload terhadap work stress dan cyberloafing behavior. Studi ini dilakukan dengan menggunakan data empiris yang diperoleh dari wawancara terhadap responden pegawai di lingkungan kantor Badan Kepegawaian Daerah Provinsi Jawa Tengah. Dari hasil penelitian yang telah dilakukan dapat ditarik tujuh kesimpulan, yaitu: role conflict terbukti berpengaruh positif signifikan terhadap work stress, role ambiguity terbukti berpengaruh negative tidak signifikan terhadap work stress, role overload terbukti berpengaruh positif signifikan terhadap work stress, conflict terbukti berpengaruh positif signifikan terhadap cyberloafing behavior, role ambiguity terbukti berpengaruh positif signifikan terhadap cyberloafing behavior, role overload terbukti berpengaruh positif signifikan terhadap cyberloafing behavior, dan work stress terbukti berpengaruh positif signifikan terhadap cyberloafing behavior
References
Ahmad, Junaid., Sawira Zahid, Fatima Fazli Wahid & Sabir Ali (2021). Impact of Role Conflict and Role Ambiguity on Job Satisfaction the Mediating Effect of Job Stress and Moderating Effect of Islamic Work Ethics. Eropean Journal of Business and Management Research, 6 (4), 41-50.
Aladwan, Mohammad Abdallah., Imad Al Muala & Hayatul Safrah Salleh (2021). Cyberloafing as a mediating variable in the relationship between workload and organizational commitment. Management Science Letters, 11, 1013-1022.
Aldilasari, N & A. Firmanto (2017). Hubungan self control dan perilaku cyberloafing pada pegawai negri sipil. Jurnal Ilmiah Prikologi Terapan, 19–39.
Askew, K., Buckner, J. E., Taing, M. U., Ilie, A., Bauer, J. A., & Coovert, M. D. (2014). Explaining cyberloafing: The role of the theory of planned behavior. Computers in Human Behavior, 36, 510-519
Atika J.H.H. dkk. (2016). Dampak Role Conflict, Role Ambiguity, dan Role Overload Terhadap Judgment Auditor. Simposium Nasional Akuntansi XIX
Bauer, Simmon (2006). Role Ambiguity: A Review And Integration Of The Literature. Role Ambiguity: A Review 1
Blanchard, A.L dan C.A Henle (2008). Correlates of Different Forms of Cyberloafing: the Role of Norms and External Locus of Control. Computers in Human Behavior, 24, 1067-1084
Erika, Tri Santi (2018). Cyberloafing Ditinjau dari Role Ambiguity pada Karyawan PT Furnilux Indonesia SEI Rampah. Psikologi Prima, 1 (2), 64-74.
Henle, C. A., & A.L Blanchard (2008). The Interaction of Work Stressor and Organizational Sanction on Cyberloafing. Journal of Managerial Issues, 20, 383-400
Herdiati, M. F., Sujoso, P., & Hartanti, R. I. (2015). Pengaruh Stresor Kerja dan Persepsi Sanksi Organisasi terhadap Perilaku Cyberloafing di Universitas Jember (The Impact of Work Stressors and Organizational Sanctions Perception on Cyberloafing Behavior in Jember University). Pustaka Kesehatan, 3(1), 179–185.
Karimi, Roohangiz., Zoharah Binti Omar, Farhad Alipour & Zinab Karimi (2014). The Influence of Role Overload, Role Conflict and Role Ambiguity on Occupational Stress Amomg Nurses in Selected Iranians Hospitals. International Journal of Asian Social Science, 4 (1), 34-40.
Liberman, B., Seidman, G., Mckenna, K. Y., & Buffardi, L. E. (2011). Employee job attitudes and organizational characteristics as predictors of cyberloafing. Computers in Human behavior, 27(6), 2192-2199.
Lim, V.K.G (2002). The IT Way of Loafing on the Job: Cyberloafing, Neutralizing and Organizational Justice. Journal of organizational Behavior, 23, 675-694.
Lim, V.K.G., & T.S.H. Teo (2005). Prevalence, perceived seriousness, justification and regulation of cyberloafing in Singapore: An exploratory study. Journal of Information and Management, 42, 1081-1093.
Lonteng, Ekaristis., Paulus Kindangen & Ferdinand Tumewu (2019). Analysis of Role Conflict and Role Ambiguity Towards Cyberloafing at PT Bank Sulutgo Manado. Jurnal EMBA, 7 (4), 5973-5982.
Moffan, Mazzanov Dhira Brata & Seger Handoyo (2020). The Effect of Work Stress toward Cyberloafing with Job Satisfaction as Moderator Variable on Employees in Surabaya. Analitika: Jurnal Magister Psikologi UMA, 12 (1), 64-72.
Ozler, D.E & G. Polat (2012). Cyberloafing Phenomenon In Organizations: Determinants And Impacts. International Journal Of E-business And E-government Studies, 4 (2), 1-15.
Rizzo, J., R. House & S. Lirtzman (1970). Role Conflict and Ambiguity in Complex Organization. Administrative Science Quarterly, 15, 150-163.
Runing, Hunik Sri & Malik Cahyadin (2012). The Moderation Effect of Commitment to Supervisor and Internet Expertise on Work Stressor and Employee Cyberloafing: The Study on Employee of Local Government of Surakarta. Journal of Indonesian Economy and Business, 27 (2), 271-284.
Santhi, Melda Piartrini & Piartrini Putu Saroyini (2020). The Effect of Role ambiguity on Work Related Stress and Employees’ Work Satisfaction. American Journal of Humanities and Social Sciences Research, 4 (6), 99-107.
Sari, Suci Laria & Ika Zenita Suryanawa (2016). Hubungan antara Control Diri dengan Intensi Cyberloafing pada Pegawai Dinas X Provinsi Jawa Tengah. Jurnal Empati, 7 (2), 160-166.
Sawitri, Hunik Sri Runing (2012). Role of Internet Experience in Moderating Influence of Work Stressor on Cyberloafing. Procedia - Social and Behavioral Sciences, 57, 320 – 324.
Sijabat, Rauly (2021). Comparative Study of Cyberloafing Outcomes in Male and Female Employees. Management Analysis Journal, 10 (2), 186-197
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Heriyanto Heriyanto, Kesi Widjayanti , Djoko Santoso
This work is licensed under a Creative Commons Attribution 4.0 International License.
