THE EFFECT OF WORK FLEXIBILITY ON EMPLOYEE PERFORMANCE AND JOB SATISFACTION AS MEDIATION IN A LOGISTICS COMPANY
DOI:
https://doi.org/10.33758/mbi.v18i6.549Keywords:
Work flexibility, employee performance, job satisfactionAbstract
This study was conducted to explore the effect of work flexibility on employee performance with job satisfaction as mediation. This research is expected to contribute positively to the science of organizational management and company management. This study used a survey method with questionnaires as a data collection tool, which was distributed online and offline to mechanical and driver employees of logistics service companies in the city and regency of Tangerang. The study will be conducted in January 2023. The data was processed using the Path Analysis method which used regression 2 times. Respondent selection using purposive sampling method. The results showed that there was a significant relationship between Job Flexibility and employee performance, both directly and through mediating variables of job satisfaction. This can be seen from the correlation coefficient of 0.732 which means that the Independent Variables of Work Flexibility and Job Satisfaction have a strong relationship with the dependent variable of Employee Performance .
References
Allvin, M., Aronsson, G., Hagström, T., Johansson, G., & Lundberg, U. (2011). Work without boundaries: Psychological perspectives on the new working life. In Work without boundaries: Psychological perspectives on the new working life. (pp. xiii, 263–xiii, 263). Wiley-Blackwell. https://doi.org/10.1002/9781119991236
Andriany, D. (2019). Pengaruh Kompensasi dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan Pada PT . Repex Perdana Internasional ( Licensee of Federal Express ) Medan. 1(1), 392–398.
Arvanitis, S. (2005). Modes of labor flexibility at firm level: Are there any implications for performance and innovation? Evidence for the Swiss economy. Industrial and Corporate Change, 14(6), 993–1016. https://doi.org/10.1093/icc/dth087
Ayditan, B., & Kordeve, M. K. (2016). Esnek Çalışma ve Örgütsel Bağlılık İlişkisi: Sağlık Profesyonelleri Üzerinde Bir Uygulama - Correlation Between Flexible Working and Organizational Commitment: An Application On Health Professionals. Journal of Business Research - Turk, 8(2), 277–277. https://doi.org/10.20491/isarder.2016.179
Azaliney, F., Mohd, B., Mokhtar, N. M., Adibah, F., Norazmi, M., Pengurusan, F., Teknologi, U., & Pahang, M. (2021). Research Article A Review Of The Job Satisfaction Theory For Special Education Perspective Turkish Journal of Computer and Mathematics Education Research Article. 12(11), 5224–5228.
Azar, S., Khan, A., & Van Eerde, W. (2018). Modelling linkages between flexible work arrangements’ use and organizational outcomes. Journal of Business Research, 91(June), 134–143. https://doi.org/10.1016/j.jbusres.2018.06.004
Azmi, H., & Ansori, A. (2020). Role of Employee Satisfaction and Organizational Commitments in Improving Nursing Performance in Mataram City Regional General Hospital. International Journal of Multicultural and Multireligious Understanding, 7(7), 73. https://doi.org/10.18415/ijmmu.v7i7.1720
Budiastuti, D., & Bandur, A. (2014). Validitas dan Reliabilitas Penelitian dilengkapi analisis dengan NVIVO, SPSS dan AMOS. Mitar Wacana Media.
Charalampous, M., Grant, C. A., Tramontano, C., & Michailidis, E. (2019). Systematically reviewing remote e-workers’ well-being at work: a multidimensional approach. European Journal of Work and Organizational Psychology, 28(1), 51–73. https://doi.org/10.1080/1359432X.2018.1541886
Cristescu, A., Stănilă, L., & Andreica, M. E. (2013). Motivation of the public employee in Romania in the context of the economic crisis. Theoretical and Applied Economics, 49–64.
Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086
Diamantidis, A. D., & Chatzoglou, P. (2018). Factors affecting employee performance: an empirical approach. International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, 68(1), 171–193.
Edgar, F., Geare, A., Halhjem, M., Reese, K., & Thoresen, C. (2015). Well-being and performance: measurement issues for HRM research. The International Journal of Human Resource Management, 26(15), 1983–1994. https://doi.org/10.1080/09585192.2015.1041760
Egenius, S., Triatmanto, B., & Natsir, M. (2020). The Effect of Job Satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding, 7(10), 480. https://doi.org/10.18415/ijmmu.v7i10.1891
EK, K., & Mukuru, E. (2013). Effect of Motivation on Employee Performance In Public Middle Level Technical Training Institutions In Kenya. Scientist, 2(4), 73–82.
Fidyah, D. N., & Setiawati, T. (2019). Influence of Organizational Culture and Employee Engagement on Employee Performance: Job Satisfaction as Intervening Variable. Integrative Business & Economics, 9(4), 64–81. www.telkom.co.id
Findriyani, F., & Parmin, P. (2021). Pengaruh Self Efficacy dan Fleksibilitas Kerja Terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi. Jurnal Ilmiah Mahasiswa …, 3(4), 798–816. http://journal.stieputrabangsa.ac.id/index.php/jimmba/article/view/944
Ghozali, I. (2017). Aplikasi Analisis Multivariate dengan Program SPSS. Badan Penerbit UNDIP.
Gunawan, T. M. E., & Franksiska, R. (2020). the Influence of Flexible Working Arrangement To Employee Performance With Work Life Balance As Mediating Variable. Jurnal Ilmiah Manajemen, 308(3), 308–321. https://doi.org/https://doi.org/10.35145/procuratio.v8i3.698
Hanaysha, J. (2016). Examining the Effects of Employee Empowerment , Teamwork , and Employee Training on Organizational Commitment. Procedia - Social and Behavioral Sciences, 229, 298–306. https://doi.org/10.1016/j.sbspro.2016.07.140
Harahap, R. (2017). Analisa Kepuasan Kerja karyawan di CV. Rezeki Medan. 8(2), 97–102.
Hardy, L., Arthur, C. A., Jones, G., Shariff, A., Munnoch, K., Isaacs, I., & Allsopp, A. J. (2010). The relationship between transformational leadership behaviors, psychological, and training outcomes in elite military recruits. Leadership Quarterly, 21(1), 20–32. https://doi.org/10.1016/j.leaqua.2009.10.002
Hofacker, D., & S. Konig. (2013). Flexibility and Work-Life Conflict in Times of Crisis: A Gender Perspective. International Journal of Sociology and Social Policy, 33(9–10), 613–635. https://doi.org/http://dx.doi.org/10.1108/IJSSP-04-2013-0042
Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 1(1), 90–103. https://doi.org/10.58908/tmuj.v1i1.10
Jayanti, A. A. S. S., Supartha, I. W. G., & Subudi, M. (2016). Pengaruh Pendidikan dan Pengalaman Kerja terhadap Komitmen Organisasi dan Prestasi Kerja pada Anggota SATUAN POLISI PAMONG PRAJA KOTA DENPASAR. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 11, 3943–3970.
Khan, R. B. F. (2022). Mediation Role of Work Flexibility on the Linking of Work Family Conflict and Job Satisfaction. Jurnal Bisnis Dan Manajemen, 9(1), 87–93. https://doi.org/10.26905/jbm.v9i1.7627
Khurram, S., Commer, P. J., Sci, S., & Kiran, M. (2018). Flexitime and Employee Happiness at Workplace in Software Houses. Pakistan Journal of Commerce and Social Sciences, 12(3), 1008–1024. https://www.researchgate.net/publication/341370936
Kreitner, R., & Kinicki, A. (2012). Organizational Behavior. McGraw-Hill Education.
Legesse Bekele, A., & Mohammed, A. (2020). Effects of Flexible Working Arrangement on Job Satisfaction. Business, Management and Economics Research, 3(610), 135–145. https://doi.org/10.32861/bmer.610.135.145
Lewis, S., & Humbert, A. L. (2010). Discourse or reality?: “Work‐life balance”, flexible working policies and the gendered organization. Equality, Diversity and Inclusion: An International Journal, 29, 239–254.
Malhotra, N. K. (1993). Marketing Research: An Applied Orientation. Prentice Hall. https://books.google.co.id/books?id=IJGGQgAACAAJ
Mangkunegara, A. A. A. P., & Miftahuddin. (2016). The Effect of Transformational Leadership and Job Satisfaction on Employee Performance. 4(4), 189–195. https://doi.org/10.13189/ujm.2016.040404
Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management: Manajemen Sumber Daya Manusia. Salemba empat.
Munawaroh, Yuniarti, D., & Hayati, M. N. (2015). Analisis Regresi Variabel Mediasi dengan Metode Kausal Step (Studi Kasus: Produk Domestik Regional Bruto (PDRB) Perkapita di Provinsi Kalimantan Timur Tahun 2011-2013). Jurnal Eksponensial, 6(2), 193–199.
Nurlina, N. (2022). Examining Linkage Between Transactional Leadership, Organizational Culture, Commitment and Compensation on Work Satisfaction and Performance. Golden Ratio of Human Resource Management, 2(2), 108–122. https://doi.org/10.52970/grhrm.v2i2.182
O.Oparanma, A., & I.Nwaeke, L. (2015). Impacts of Job Rotations and Employees’ Performances in Manufacturing Companies: Nigeria. March. LECTURER Department of Management Rivers State University of Science and Technology Port Harcourt, Rivers State, Nigeria
Obdulio, D. L. (2014). How management can improve corporate culture in order to have an effective work environment. Trade Publication, 75(8), 14.
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Prasetyo, E. T., & Marlina, P. (2019). Pengaruh Disiplin Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada PT. Nihon Plast Indonesia. Jurnal Inspirasi Bisnis Dan Manajemen, 3(1), 21–30.
Pratama, P., & Pasaribu, S. E. (2020). Peran Mediasi Kepuasan Kerja pada Pengaruh Iklim Organisasi dan Pengembangan Karir Terhadap Kinerja Karyawan. 3(September), 259–272.
Purnama, C. (2013). Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance. International Journal of Business, Humanities and Technology, 3(5), 86–100.
Ranaweera, C., & Dharmasiri, A. (2019). Generation Y and their job performance. Sri Lankan Journal of Management, 21(January), 40–82. https://www.researchgate.net/profile/Ajantha_Dharmasiri/publication/330358965_Generation_Y_and_Their_Job_Performance/links/5c3c424ea6fdccd6b5ab3e53/Generation-Y-and-Their-Job-Performance.pdf
Rashki, Z., Hasanqasemi, A., & Mazidi, A. (2014). The Study of Job Rotation and Staff Performance in Customs Organization of Golestan and Mazandaran Provinces. Kuwait Chapter of Arabian Journal of Business and Management Review, 3(7), 186–195. https://doi.org/10.12816/0018282
Rawashdeh, A. M., Almasarweh, M. S., & Jaber, J. (2016). Do flexible work arrangements affect job satisfaction and work-life balance in jordanian private airlines? International Journal of Information, Business and Management; Chung-Li, 8(3), 172–184.
Sari, R. K., & Riyanto, S. (2020). How Important Leadership and Organizational Culture to Build Working Motivation. International Journal of Research and …, May.
Sekaran, U. (2003). Research Methods For Business a Skill Building Approach. John Wiley & Son, Inc.
Setiawan, B. G. (2020). Pengaruh fleksibilitas kerja terhadap kepuasan kerja dengan pemberdayaan sebagai variabel mediator pada pekerja paruh waktu di sektor transportasi daring di Yogyakarta. 21(1), 1–9.
Solberg, E., Sverdrup, T. E., Sandvik, A. M., & Schei, V. (2022). Encouraging or expecting flexibility? How small business leaders’ mastery goal orientation influences employee flexibility through different work climate perceptions. Human Relations, 75(12), 2246–2271. https://doi.org/10.1177/00187267211042538
Vyas, A., & Shrivastava, D. (2017). Factors Affecting Work Life Balance - A Review. Pacific Business Review International, 9(7), 194–200.
Zengin, Y. (2019). The Effect of Ethical Climate on Job Satisfaction within the Context of Organizational Trust: A Research in Banking Sector. OPUS International Journal of Society Researches, 13(19), 1472–1501. https://doi.org/10.26466/opus.578467.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Muhammad Junaidi Amrin, Ferryal Abadi
This work is licensed under a Creative Commons Attribution 4.0 International License.
