PENILAIAN KINERJA DAN PRODUKTIVITAS KARYAWAN TERDAMPAK COVID-19 PADA SEKTOR PARIWISATA: SEVEN PEOPLE PRIORITIES FOR THE NEW REALITY

Annisa Rosyadi; Sigit Suharyoko; Iqbal Ansorie; Antoni Ludfi Arifin

doi:10.33578/mbi.v17i2.124

Authors

Annisa Rosyadi PascasarjanaIlmuAdministrasiBisnisInstitutIlmuSoial dan Manajemen STIAMI
Sigit Suharyoko PascasarjanaIlmuAdministrasiBisnisInstitutIlmuSoial dan Manajemen STIAMI
Iqbal Ansorie PascasarjanaIlmuAdministrasiBisnisInstitutIlmuSoial dan Manajemen STIAMI
Antoni Ludfi Arifin Fakultas Ilmu Administrasi, Institut Ilmu Sosial dan Manajemen STIAMI

DOI:

https://doi.org/10.33578/mbi.v17i2.124

Keywords:

Covid 19, Kinerja, Produktivitas, Pariwisata

Abstract

Studi inimerupakanrisetanalisis yang menggunakaninformasi yang telahtersedia. Pandemi Covid-19 berdampakluarbiasaterhadappariwisata. World Travel and Tourism Councilmemperkirakan 75 jutapekerjaan di bidangpariwisataterkenaimbaslangsung dan sektorinikehilanganomzetlebihdari USD2,1 triliun. Kamar Dagang dan Industri Indonesia (KADIN) mencatatsektorpariwisatamengalamikerugianlebihdariRp10 Triliunselamapandemi Covid-19 dengankebijakanPembatasanSosialBerskala Besar (PSBB). Riset inimenganalisispenilaiankinerjakaryawan di sektorpariwisataterkaitdenganpandemi Covid-19 denganmenggunakankonsepSeven People Priorities for The New Realities yang dikembangkan oleh Boston Consulting Group (2020). Hasil analisisberupamatriksiniberkontribusi pada persiapansektorpariwisatadalammengantisipasikinerja dan produktivitaspegawainyadalam masa kenormalanbarupascapandemi, yaitu:1) kemampuankerjacerdasuntukmenekanbiaya; 2) kesehatanfisik dan mental; 3) sumberdayamanusia yang fleksibel; 4) memilikiketerampilan dan talentadalamekosistempembelajaranbaru; 5) kepemimpinan yang berempati; 6) budaya dan organisasiberbasisobjektif; 7) organisasi yang ulet dan bionik.

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